Terms and Conditions Contract (Renter Copy)

Last Updated: April 01, 2026

Welcome to the "Masarra" application.
International Chalets LLC, in the Sultanate of Oman, offers the "Masarra" application, which works as an electronic platform that mediates between lessors, owners of farms, chalets, rest houses or any other activities that accept rent, and tenants wishing to rent them. We provide electronic reservation services through the application, according to the following terms and conditions:
First: Definitions
Second: Our services
Third: Legal limits of the agreement
Fourth: Mandatory contracting conditions
Fifth: Digital signature
Sixth: Registration of the lessor's membership
Seventh: Policy for displaying farms, chalets, rest houses or any other activities that accept rent
Eighth: Terms and conditions of the lessor
Ninth: Reservation and cancellation policy
Tenth: Subscription and payment policy
Eleventh: Content policy
Twelfth: Evaluation policy
Thirteenth: Copyright
Fourteenth: Trademarks
Fifteenth: Licenses granted
Sixteenth: Usage policy
Seventeenth: Legal liability
Eighteenth: Legal scope For our services
Nineteenth: Terms of exemption from liability
Twenty: Government taxes
Twenty-one: Transfer of rights and obligations
Twenty-two: Amendments
Twenty-three: Cancellation of the agreement
Twenty-four: Applicable law and competent courts
Twenty-five: Communications and notices
Twenty-six: Language

First: Definitions
In this agreement, and unless the context requires otherwise, the following terms shall have the meanings indicated.

"Application" or "we" or "our" or "our" refers to the "Masarra" application, and Global Shaleehat Company LLC, in the Sultanate of Oman, Commercial Registration No. (1344621).

"User" or "you" or "our" refers to every person who visits or uses the application in any way, whether as a renter, tenant or otherwise.
"Lessor" refers to any natural or legal person who registers in the application for the purpose of displaying farms, chalets, rest houses or any other activities that are acceptable for rent for a specific period through the application, and also refers to any person authorized by the lessor and those in their position.

"Tenant" refers to any natural or legal person who registers in the application for the purpose of renting farms, chalets and rest houses of the lessors according to the agreement concluded through the application, and also refers to any person authorized by the lessee and those in their position.

"Service" refers to the service of booking farms, chalets and rest houses of the lessors electronically through the application.

"Rest house or rest houses" refers to farms, chalets, rest houses or any other activities that are acceptable for rent and similar properties suitable for rent that are offered by the lessors for booking through the application.

"Rest house policy" refers to the set of terms and instructions that the lessor has set or added within a single policy that is announced to the lessee before submitting the booking request, which includes all the provisions related to the process of using the rest houses and canceling and modifying the booking.
"Agreement" refers to this document, including the terms and conditions, the privacy policy, and all other agreements to which the application is a party, on the one hand, and any of its users, on the other hand, as well as all instructions and orders issued by the application to any of its users, and the agreements are complementary to each other.

"Laws" refers to the laws in force in the Sultanate of Oman.

Second: Our Services
(1) The application provides landlords with services to display farms, chalets and rest houses for electronic reservation through the application, in accordance with the terms and conditions of this agreement.
(3) The application provides electronic payment services, with the provision of payment methods that suit all our users, in accordance with the payment policy approved in this agreement.
(4) We provide the application services to all tenants from inside or outside the Sultanate of Oman. The application aims to obtain a distinctive experience for all citizens and foreigners.

Third: Legal limits of the agreement
(1) This agreement was prepared by the "Masarra" application, and is submitted through the application for acceptance in full without excluding any items or rejecting them in their current state and not using the application, and this agreement includes all the terms and conditions that regulate the legal relationship between the application on the one hand and the users of the application on the other hand and any items, provisions or contracts that branch out from it.
(2) You know that this agreement is a contract with all terms and conditions, prepared and formulated in accordance with the laws in force in the Sultanate and is prepared for acceptance and approval electronically, and produces all its legal effects once it is accepted and approved in accordance with the provisions of this agreement, and is subject to the general rules stipulated in the Omani Civil Transactions Law No. (29/2013) and the Omani Electronic Transactions Law No. (69/2008) and any other laws related to this matter.
(3) This agreement is valid against all users of the application, and no user may evade his obligations in any way or not recognize it or claim to reject it in violation of the provisions of the agreement.
(4) You acknowledge and agree that this Agreement is subject to continuous updating to ensure that the legal relationship between the application and its users is optimally organized, and amendments and updates will have the legal force binding on this Agreement.

Fourth: - Registering the Lessor's Membership
(1) The application allows the Lessor to register the membership, through which he can display farms, chalets, rest houses or any other activities that accept rent through electronic reservation through the application, and the membership provides many advantages such as receiving requests, following up on their status, communicating with tenants and other advantages.
(2) Registering the Lessor's membership in the application requires filling out the account registration form through the application, and providing us with the following data (the name of the rest house, the owner's name and ID card, the owner's phone number, contact numbers, email, Instagram account, rest house facilities, photos, prices, location of the rest house, policy and rules of the rest house, proof of ownership document).
(4) The account name must fully express the identity of the user, and it is prohibited to use misleading, fictitious or third-party names for the purpose of misleading or fraud, and it is prohibited for the membership name to include the word "Masarra" so that other users do not think that you represent us contrary to the truth and reality.
(5) Membership registration in the application is based on personal consideration, which means that you may not claim that you registered on behalf of another person and the application has the right to refer to the violator.
(6) The lessor undertakes not to register more than one account in the application, and in the event that we discover this, we will delete all accounts belonging to the lessor.
(7) The lessor undertakes to maintain the password of his account, and not to disclose it to others, or allow anyone to use the account, and the lessor is fully responsible for all transactions and operations that take place through his account in the application.
(8) The application has the right to close your account temporarily or permanently without notice, in the event that you violate any of the terms and conditions of this agreement or infringe upon any of our rights or the rights of others or violate any of the laws in force in this regard in addition to any change or amendment to the laws or decisions issued by the competent authority.

Fifth: Electronic signature
(1) Your use of the application or registering your account through it, or your display of services through the application, or your request to benefit from the services provided by the application, or your use of the application in any way constitutes final acceptance of this agreement.
(2) You acknowledge that your signature in accordance with paragraph (1) replaces any written signature required for this agreement, and constitutes final approval of the electronic contracting system provided by the application to accept contracting with the user and implementing the provisions of this agreement.

Sixth: Policy for displaying farms, chalets and rest houses
(1) The lessor provides an accurate description of the farms, chalets and rest houses, which includes the name of the rest house, the governorate, the city and the neighborhood, its proximity to public services and facilities, its specific geographical location, pictures, and any other detailed data about the place.
(2) The process of displaying farms, chalets and rest houses is considered a "binding offer", and therefore the reservation request submitted by the tenant is considered a "legal acceptance" and the application's approval and confirmation of the reservation process is considered the establishment of the right and the realization of its effects.
(3) The landlord is obligated to implement the declared policy that the tenant has explicitly agreed to. Any provisions in the "Rest House Policy" that conflict with this agreement or the terms and conditions (tenant's copy) or the privacy policy are considered void.
(4) If the landlord wishes to sign a written contract with the tenant or an acknowledgment of receipt of the available movables in the place, in this case the landlord is obligated to clarify this in the policy and terms of use of the place, and in the event that it is not mentioned, the electronic reservation process that was completed through the application is sufficient, and all data available electronically through the application is considered complete evidence of the rental process, its parties and its location.
(5) The lessor shall provide clear and accurate images of farms, chalets, rest houses or any other activities that are acceptable for rent, including images of external facades, internal images and facilities, and that these images be constantly updated and reflect the current condition of the place.
(6) The lessor shall provide its own prices for the rental period (for example: specifying the daily rental price, or specifying the weekly rental price, etc.), and these prices shall be clear to the customer and payment shall be made through the application based on these prices.
(7) The lessor shall clarify all the contents of the farms, chalets, rest houses or any other activities that are acceptable for rent that he offers for rent, so that the lessee is aware of the items that he will receive from the lessor, and these items shall be listed and proven before receiving the place.
(8) In the event of reservations on farms, chalets or rest houses, the reservation status for these places shall be changed to "unavailable" to avoid conflicting reservation dates through the application.
(10) In the event that the lessor submits offers for reservations, these offers meet certain conditions, such as specifying their duration, specifying the discount period, specifying the breaks included in the discount, and specifying the times included in the offers.
(11) In the event that the lessor requests a security deposit before handing over the break, receiving and delivering this amount is done by agreement between the lessor and the lessee outside the scope of the application’s responsibility, and the application does not provide any guarantees regarding receiving or returning this amount, and this is done at the responsibility of the lessor and the lessee, provided that the security deposit is mentioned within the terms of the “break policy”.
(12) Masarrah shall have the right, in accordance with its regulatory and operational discretion, to adopt, amend, unify, replace, or rephrase the displayed name of the property within the application, including using a descriptive or marketing-oriented format, whenever such action is required for listing purposes, compliance, user experience enhancement, protection of the official booking channels, prevention of circumvention of the platform, or reduction of exploitation or fraud risks, provided that such amendment shall not affect the ownership of the property or any of the lessor’s substantive rights therein.

Seventh: Terms and Conditions of the Lessor
(1) The lessor’s registration with us is based on personal consideration, and therefore he does not have the right to assign the account to others, and allow any other lessors to display their farms, chalets and break houses through it without obtaining our written approval, and the lessor is the first and last responsible for the account linked to his mobile, and each is responsible for any illegal or unauthorized use made through his account in the application.
(2) The lessor acknowledges that he has obtained all the official licenses necessary to carry out the rental activity and undertakes to provide all papers and documents proving this at any time we deem appropriate, if we request it.
(5) The lessor is committed to the "Policy for Displaying Farms, Chalets and Rest Houses" approved by the application, and undertakes to provide all the requirements contained therein, and acknowledges on his personal responsibility that these requirements are provided by him while bearing full civil and criminal responsibility for them, without any legal responsibility on the application. The lessor is also committed to applying his rest house policy in a fair and legal manner and not to tamper in any way with the interpretation or interpretation of its provisions.
(6) The lessor acknowledges that he provides services to the lessee on his personal responsibility without any responsibility on the "Masarra" application, and acknowledges that he has all the legal powers and authorities to provide these services. The lessor is also committed to Verify the tenant's identity completely before handing over the rest house to him.
(7) The landlord acknowledges that the farms, chalets and rest houses are not subject to judicial seizure and that no judicial custody decisions have been issued regarding them, or any other rulings that conflict with the landlord's right to rent or the tenant's right to benefit from them for the entire agreed period, and that he guarantees that he and others will not be exposed.
(9) The landlord is obligated to update the availability of the reservation or not in the application continuously to avoid any reservation made double from outside our platform, and in the event of a reservation within our platform conflicting with another reservation outside the platform, the landlord is obligated to give priority to the reservation submitted in the "Masarra" application and cancel any reservation submitted outside the application. However, in the event that the landlord activates the instant electronic reservation, all reservations must be made through the "Masarra" application, and it will be possible to determine the days available for the rest house.
(11) The landlord is obligated to provide services to the tenant in accordance with the agreement concluded between them without any legal responsibility on the application, and that the place is delivered to the tenant and received at the agreed times. The lessor undertakes to enable the lessee to benefit from the place during the agreed period, and not to interfere with him in any way, and also guarantees to the lessee that others will not interfere with him during the period of his benefit from the place.
(12) The lessor undertakes to take all safety measures to preserve the safety of the lessees, their companions and their belongings and not to expose them to danger, and that the place is of a high level of cleanliness and order and complies with any requirements required by the relevant authorities in the Sultanate of Oman.
(14) The lessor acknowledges and agrees that the application does not provide any type of insurance or compensation for damages, and in the event that the lessor or the places affiliated with him suffer any damage or harm, the lessor has the right to take legal action directly against the lessee without referring to us in any way, and this clause is considered a release of the application's responsibility in this regard.
(15) The lessor acknowledges that he bears full legal responsibility towards the lessee and other persons and all governmental and non-governmental entities in the event of violating any of the terms of this agreement, and this clause is considered a release of the application's responsibility towards third parties.
(17) The landlord acknowledges and acknowledges that we do not have any business relationship, legal representation, agency or other with the tenant, and in the event that the tenant breaches any of the landlord's rights, the landlord must take all legal actions without referring to us or us.
(19) In the event that you change any data related to your account on the application or the places that you display through it, you must immediately modify this data through the application.
(20) The landlord is committed to treating the tenant well and not to mistreat him, and is also committed not to mistreat us in any way, or not to exploit the name of the application or its owner in an illegal or offensive manner or cause us any illegal claims.
(21) The landlord acknowledges the accuracy of all information, data, photos, names and phone numbers provided by him through the application, and bears full legal responsibility before the competent authorities in the event of providing any false, misleading or non-compliant data.
(22) The lessor acknowledges that the content he provides of images, information and content of the services is his private property, and is not subject to any intellectual property rights of others, and bears full legal responsibility towards the rights holders without any responsibility on the application.
(25) The lessor or his representative or any other affiliated parties shall be fully responsible for any changes they make to their control panel, such as changing prices or offers, etc.
(26) The lessor shall be fully responsible for updating the prices of farms, chalets, rest houses and properties affiliated with them continuously, and they must adhere to these prices when the lessee makes a reservation.
(27) The lessor expressly acknowledges and agrees that Masarrah shall have the authority to regulate the manner in which the property is displayed within the application, including the displayed name, description, marketing wording, and display format, in accordance with the policies and standards adopted by the application, provided that this shall not prejudice the lessor’s ownership of the property or the lessor’s original legal rights thereto.

Eighth: - Reservation and Cancellation Policy
(1) The lessee can view the farms, chalets, rest houses or any other activities that are acceptable for rent and available for reservation on the application, and their prices, and then submit an electronic reservation request through the application, then confirm the request by paying through our approved payment methods. Booking in the "Masarra" application is subject to two systems:

First: The landlord activates the immediate electronic booking: If available, the tenant's booking is made directly upon booking the available rest house.

Second: The landlord activates the electronic booking after confirmation: In this case, the landlord is obligated to confirm or cancel the booking within 12 hours.

(4) If the tenant wishes to modify the booking dates or cancel the booking, he must refer to the landlord and apply the booking policy announced to the tenant before submitting the request. The platform will also impose the cancellation fees for the application on the tenant.

(5) The "Masarra" application deducts a fee amount of (2.2%) two point two percent of the booking amount, and the person responsible for the cancellation bears these fees, and they are deducted directly without notice. The fees may change from time to time, and the person responsible for the cancellation bears them regardless of their percentage.

(6) If the booking is cancelled by the landlord, the application will impose additional cancellation fees, and the application has the right to deduct these fees from any booking amount paid through us in the future.
(7) In cases where the lessor accepts the reservation, and does not commit to handing over the place to the lessee according to the agreement concluded through the application, and does not commit to canceling the request according to the cancellation policy, in these cases he is obligated to pay the full reservation value as compensation to the lessee.
(8) In the event of an agreement between the lessor and the lessee to amend the reservation dates, we must be contacted and proof of this agreement must be provided.
(10) In emergency cases, calamities, disasters and general wars such as infectious diseases or natural disasters or binding government orders (such as the Corona virus and others), the application reserves the right to cancel reservations and return the money to the lessees, and the lessors or lessees do not have the right to file any legal claims against the application, and the parties expressly release us from liability in this case. The application has the right to deduct electronic payment service fees, bank transfer and fees.

Tenth: Subscription and payment policy
(1) The application provides subscription packages to lessors, according to the following packages according to the schedule available through the application, and each package provides different features to lessors according to what is available in the package schedule. You know and agree that the "Masarra" application has the right to change the package price plans at any time, and the changes will be applied to the new subscription periods, unless the change is related to government fees or taxes, in which case the lessor is obligated to pay them for the current subscription period.
(2) The lessor must provide a bank account with (Bank Muscat or Meethaq Bank), and if the lessor provides a bank account with another bank, he bears the bank transfer fees, and the application has the right to deduct these fees.
(3) The application transfers the reservation amounts to lessors after the customer leaves the rest house after 10 working days, and the application may change the dates of transferring the amounts according to the available circumstances, and the reservation date in the application is referred to to know the date of transferring the amount.
(4) In the event of a dispute between the landlord and the tenant regarding the reservation process, receipt, delivery or any other dispute, the application will transfer the amounts due to the landlord after resolving the dispute with the tenant.
(5) The "Masarra" application collects annual fees to update the rest houses in terms of images and data, and determining these fees depends on various factors such as location and others, and we will notify the landlord of these fees.
(6) The landlord is obligated to pay all government fees and taxes to the competent authorities in the Sultanate of Oman.
(7) The Masarra application provides a package of monthly or annual subscription packages, and the property owner is not entitled to claim the amounts if he decides to withdraw from the Masarra application before the expiration of the period, as the subscription fees are non-refundable in all cases, and in the event of upgrading the subscription package, the property owner is obligated to pay the price difference for the remaining period.
(8) In the event of canceling a higher-priced package with a lower-priced package, Masarra is not obligated to return the price difference.
(9) If Masarra or the rest house owner decides to delete the property for any of the valid reasons and the rest house subscription period has not expired. The owner of the rest house is not entitled to claim any amounts in exchange for the remaining period.
(10) The Masarra application has the right to delete any rest house from the application in the event of an order or ruling issued by the competent government authorities against the lessor or his property, and the subscription amounts for the remaining period will not be refunded.

Eleventh: Content Policy
(1) The Masarra application provides its own content through the application pages, and the application reserves all intellectual property rights and commercial rights to this content, and it is prohibited in any way to misuse this content, as it is intended for our services only, and it is prohibited to copy, modify, imitate, quote or perform any actions on the content without obtaining our written consent.
(2) The Masarra application allows its users to provide content through the application, and this content is provided at the user's full responsibility, and he acknowledges that the content is legal and does not violate any intellectual rights or any personal rights of others, and the user bears full legal responsibility towards the rights holders in the event of a breach of any of their rights.
(3) In the event that notifications are submitted to the “Masarra” application that the content provided by the user violates any third party’s rights, the application will delete this content.
(4) The “Masarra” application has the right to view and monitor all messages, conversations and chats that take place through the application, and the application has the right to view any content exchanged between landlords and tenants.
(5) The “Masarra” application has the right to use the names, photos and data of rest houses, farms or any other activities that accept rent registered with us for the purpose of advertising and publicity, without obtaining the consent of the content owner, and the content owner will not be able to withdraw it from any advertising work we have done except after obtaining our consent.
(6) The “Masarra” application has the right to display advertisements within the application and in any place we deem appropriate, and the landlord does not have the right to claim a portion of the profits or any other claims.
(7) The “Masarra” application has the right to display any feedback or tenants’ opinions on our platform after booking the rest houses, and landlords and tenants do not have the right to object to that.
(8) Masarra application provides an in-app chat service and the landlord does not have the right to share the tenant's contact numbers through it.

In the event that this happens, Masarra application has the right to take the necessary action.

Twelfth: Evaluation Policy
(5) The application disclaims any legal responsibility for all illegal evaluations or evaluations that include abuse of any party, and the evaluation owner bears full legal responsibility.
Fourteenth: Trademarks
(1) "Masarra" and the logos associated with it are our trademarks and/or service marks. Also, the images, logos, page headers, button icons, texts and service names are trademarks and commercial designs of the "Masarra" application.
(2) It is prohibited to reproduce the trademarks or commercial designs of the "Masarra" application in any media or advertising without our written permission, and it is not permissible to use the trademarks and commercial designs of the "Masarra" application in connection with any product or service that is not affiliated with us, so as not to undermine the value and credibility of the "Masarra" application or its customers.

Seventeenth: Legal Responsibility
(1) You expressly agree that you use the "Masarra" application at your own risk, and you know and agree that the "Masarra" application is an intermediary between the landlord and the tenant and does not bear any disputes or legal consequences that may occur between the landlord and the tenant, and each party has the right to take appropriate legal action against the other party without referring to us in any way.
(2) You are committed to maintaining the use of the application with all seriousness and credibility and you are obligated to compensate for any losses or damages that may be incurred by the application as a result of any illegal or unauthorized use by us.
(3) The user provides us with his data through the application at his own risk, and therefore they bear responsibility with Civil and criminal liability in the event that this data is incorrect, incomplete, inaccurate, false or non-compliant in any way.
(4) You acknowledge your full legal responsibility in the event that you breach all the terms stipulated in this agreement, and we have the right to take all measures against you in the event of this breach, including suspending or canceling your membership or resorting to the judiciary.
(5) You acknowledge your full legal responsibility in the event that you use the "Masarra" application or any service provided through it in an illegal manner or in the event that you send any messages that are racially discriminatory or contain slander, obscene language, obscene or indecent images, or are generally inappropriate.
(6) Both the tenant and the landlord are personally responsible for all errors and illegal activities that occur during the implementation of the service, without referring to the application in any way. The nature of the relationship between the tenant and the landlord is contractual, and therefore each party is obligated to implement its contractual obligations, and in the event of a breach by any party, the other party has the right to refer to it in accordance with the applicable legal provisions, without referring to us in any case.
(7) The injured party who has suffered damage as a result of a breach by any party of the provisions of this "Agreement" shall take all necessary legal measures against the perpetrator of the unlawful act without referring to us or us, and the injured party shall inform us of the violation only to take action within the application, either by suspending the membership or permanently banning it.
(8) The penalties imposed by the "Masarra" application on the parties to this agreement shall not detract from the right of each party to take all legal measures that it deems appropriate according to its discretion without referring to us in any way and without any responsibility on the application.
(9) You agree to compensate the "Masarra" application, hold it harmless and defend it against all lawsuits and claims that may be filed or claimed by third parties as a result of your use of the application, or due to your violation of these terms and conditions or your violation of the rights of other users.
(10) The "Masarra" application does not guarantee that it will take action against all violations that may occur to this User Agreement, and our failure to take legal action in any case of violation does not mean a waiver of our right to take such action at any time we deem appropriate.

(11) You must comply with all laws and regulations in force in the Sultanate of Oman, and bear all responsibilities arising in the event of your breach of these laws or regulations, and you are also bound by all the terms and conditions stipulated in this agreement.

Eighteenth: The legal scope of our services
(1) The "Masarra" application works as an intermediary electronic platform that allows the electronic reservation process only, so the description of the lessor or the description of the lessee does not apply to the application, as we do not own any of the farms, chalets and rest houses available in the application, and we do not request to rent them for ourselves, and the display is done by the lessor and the rental is by the lessee, and our role is limited to providing the linking process between the parties and facilitating the electronic reservation process.
(2) The "Masarra" application is not an agent or legal representative of any of the parties to this agreement, whether they are lessors or lessees, as each person represents himself through the application.
(4) All users, whether lessors or lessees, acknowledge that they use the application at their own risk without any legal liability on the application, whether civil, consequential, joint, or criminal, as the application does not accept any legal liability arising from the error of a third party.

Nineteenth: Conditions of exemption from liability
(1) We provide our services "as is", without any pledges or warranties of any kind, whether express or implied, related to the use of this application or its content or the services provided on it.
(2) There may be a delay in obtaining data or the loss of this data in whole or in part, and the Masarra application will not be responsible in any way for the loss of data or the delay in obtaining it.
(3) The "Masarra" application does not bear any legal responsibility in the event that the application stops for any technical, legal, or electronic hacking reasons, or for any other voluntary or involuntary reasons as long as the reasons are beyond its control.
(4) The "Masarra" application does not bear any legal responsibility in the event of hacking the application or any breach of it, and the leakage of users' data based on that.
(7) The "Masarra" application does not bear any legal responsibility in the event that the landlord does not commit to handing over the rest house to the tenant, or the landlord closes the facility or changes the activity despite the existence of reservations, in which case the tenant has the right to seek appropriate compensation from the landlord.
(8) The application will not be liable in any case for any direct, indirect, or consequential loss or loss of profits and goodwill or damage of any kind, as a result of disclosing your username and/or password. The "Masarra" application is also not legally responsible for losses or damages of any kind that may arise from the use of this application, including but not limited to direct and indirect damages.
(9) The "Masarra" application does not provide any guarantees that this application, its servers, or the messages sent are free of viruses or other harmful components. You acknowledge that the "Masarra" application is an Internet-based service, and that although we make every effort to maintain and keep information secure, we cannot guarantee that the information received or transmitted by the user while using the application is secure at all times.
(10) The "Masarra" application does not provide any guarantee and does not bear any responsibility regarding the novelty, popularity, accuracy, and quality of the information received by the user or accessed through the application, and the responsibility for using or relying on the information received or accessed by the user through the "Masarra" application services lies entirely with this user.
(10) The "Masarra" application, its officials, and employees will not be legally liable to you or any other party for any direct or indirect loss or for any other cost that may arise from or in connection with the implementation of the User Agreement, or in connection with the provision of our services.

Twenty: Government Taxes
The parties to this agreement are obligated to pay the taxes imposed on them under the laws in force in the Sultanate of Oman, and the application will not be obligated to pay any taxes or government fees on behalf of any of its users, and the application has the right to suspend the membership of any user, or block his access to the application, or stop his activity, or transactions in the event of his breach of this obligation.

Twenty-one: Transfer of rights and obligations
(1) The "Masarra" application has the right to transfer all its rights and obligations contained in this agreement to third parties without requiring the approval of any of the application users, and the user is obligated to implement all his obligations contained in this agreement before the assignee immediately upon notification of the transfer, and the assignee has the right to take all legal measures against the defaulter in implementing his obligations under this agreement.
(2) The user shall not have the right to transfer any of his rights or obligations under this agreement or arising as a legal effect thereof except after obtaining the written approval of the application, and any transfer of rights or obligations without the approval of the application shall be null and void.

Twenty-two: Amendments
(1) The "Masrara" application has the right to change the terms and conditions and the privacy policy at any time it deems appropriate, and for any reason, and the user must review these amendments before continuing to use the application, and we will notify the user by the appropriate means, and we will update the "Date of Last Update" at the top of this document.
(3) We may at any time make any amendments or improvements that we deem necessary to the application and its services to increase its effectiveness, and your continued use of the application after making any updates to the terms and conditions and the privacy policy, whether by addition, deletion or modification, constitutes your express consent to these updates.
(4) The "Masrara" application has the right to change the current and future fee plans, subscriptions and commissions, without requiring the approval of any of the application users, and the new fee plans shall be applied with immediate effect from the date of their change by the application.

Twenty-three: Cancellation of the Agreement
The agreement shall be deemed terminated automatically without the need for excuses or legal action in any of the following cases: If it is proven that you have breached any paragraph or clause of the terms of this agreement above, while preserving all our rights to claim compensation for damages resulting from that, or if you have waived or sublet the account without our consent, or if the user fails to fulfill any obligations stipulated in this agreement without taking serious measures to eliminate this breach, while reserving our right to claim compensation if applicable, as well as in the event that we are unable to document any information you have provided to us, or if we decide at any time that your activities may cause you or other users to have legal disputes, or in the event that the application’s activity stops, or the activity of those responsible for managing the application stops.

Twenty-four: Applicable law and competent courts
(1) This agreement shall be governed by the laws in force and in effect within the Sultanate of Oman.
(2) The judiciary within the Sultanate of Oman shall have jurisdiction over any dispute that may arise from the interpretation or implementation of the provisions of this Agreement, and the Muscat Primary Court shall be competent to hear this dispute.

(3) If any provision of this Agreement becomes invalid, illegal or unenforceable, the legality and enforceability of the other provisions shall not be affected in any way by that provision.

Twenty-five: Communications and notifications
(1) You acknowledge and agree that we may communicate with you on your mobile number registered with us or electronically via email or through other means of communication, and these communications are considered official between the application on the one hand and the users on the other hand.
(2) You acknowledge and agree that telephone and electronic communications between you and the application replace any written notices or through official bodies, and telephone and electronic communications and notifications remain the applicable ones between the two parties.
(4) Any legal notices, alerts or notifications that you wish to send to the "Masarra" application must be sent through the means specified within the application, and any notifications sent outside the application shall not be considered.
(5) Any legal notices, alerts or notifications that the "Masarra" application wishes to send to you shall be either by announcing them on the application or by sending them to you via the mobile number or email that you provided to us during the registration process or any other contact information of yours, and you shall be assumed to be aware of the notice as soon as it is announced on the application, or from the time the message is sent to you.

Twenty-six: Language
(1) The Arabic text of this agreement shall be the approved text for the purposes of interpreting and applying its terms and conditions.
(2) In the event of a conflict between the Arabic text and the translated text of this agreement, it is agreed in this case that what is stated in the Arabic language shall apply.